Understanding "Where did my files go?" (or the concept of "files" and "folders" in general) is probably one of the most basic problems newer computer users can face. I just stumbled across an article this morning that might help with that question. It's geared toward teachers of computer skills, but I think it might help regular folks. I'm working on a tutorial to illustrate these concepts. Coming soon. In the meantime...

Here's the article.

If you're trying to send us files and you're running into problems--call or stop by! I won't judge you!

~Lys